Customer Service

ALL Orders must be placed ONLINE.

HAVE a question about a product or your order?

Mailing and Return Shipping Address

StangWear, A Division of Drive9
480 North Dean Rd.
Suite D1
Auburn, AL 36830

Return Policy

If you are not satisfied with one our products, simply CONTACT US within 30 days of the receipt of your order and we will gladly arrange to promptly send you an exchange, credit or refund.

FREE Shipping Policy (U.S. Shipments Only)

$20 Minimum Purchase required for Free Shipping.

Orders are processed Monday-Friday, excluding holidays. ALL orders are shipped via USPS Priority Mail or First Class Mail on small items, i.e. key chains. Most orders arrive in 2-3 Days!

We also offer USPS, Express Mail. Express Mail is guaranteed overnight to most locations, otherwise it is 2-day shipment. This service is charged by weight and will be added during checkout if you choose this option.

We pride ourselves on quick delivery to the customer. Your order should reach you within 7 business days. Custom or special orders take longer. You will be notified by email of the estimated delivery time.

Please provide a good delivery address. The US Postal Service requires accurate addressing. Physical addresses cannot be used. Post Office Boxes are acceptable.

We ship to United States only. We cannot accept orders for Canada or any other international destination. Sorry, no APO/FPO addresses accepted.

Backorders

If an item is not available for immediate shipment, it is noted on the item page. Normally, we are able to provide you with an estimated in-stock date. You will be notified by email, if an item is not available to ship within 7 business days.

Order Tracking

Orders you have placed (Reviewing an order, tracking a shipment) can be tracked by logging in to your account.

If only part of the order is shipped, the order is moved to Partial Shipment and you will be notified by email of the status of the remaining item(s).

If an order is marked 'Backorder', a shipment date will be noted.

You will be emailed a shipment confirmation from the USPS once an order leaves our facility.

You can also email us at sales@stangwear.com for more information.

Sales Tax

We are required to collect sales tax for Alabama residents.

Invoices & Packing Slips

To print a copy of your Order or Invoice please login to your account and you will have the option to review and print an Invoice.

Gift Messages:

You may add a gift message to your order. A packing slip will be placed in the shipment.

Sizing:

StangWear.com carries apparel from various manufacturers. If we believe an item runs larger or smaller than what is generally expected, then we will note it on the item page. Please use the following size chart as a guideline only. It is not specific to each shirt or jacket we carry.

Approximate Size Chart

Men's sizes with chest measurement: (Applies to all T-Shirts.)
M: 38-40
L: 42
XL: 44-46
XXL: 48-50

Ladies' sizes: (Applies to all Ladies' Shirts)
S: 6
M: 8-10
L: 12-14
XL: 16

Product Catalog (Print)

We do not currently have a product catalog for our web site available in print. All available items are listed on our site.